Dispatchers and Call Operators are the vital connection between Mission Control and Roving Supervisors, helping to coordinate responses and solve queries from Teams. They should have excellent communication skills, and be able to remain calm in high pressure environments.
Roving Supervisor
Our Roving Supervisors are there to be on hand if any of the teams need some support, first on scene in the (hopefully) unlikely event of any emergencies, and generally keeping an eye on everyone to ensure they are enjoying…